Privacy Policy

At Bookiezo Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact details (name, email address, phone number)
• Payment information (credit card details, billing address)
• Identification documents (for verification purposes)
• Reservation and stay preferences

Non-Personal Information

• Browser type and version
• IP address and general location data
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your reservations and stays
• To provide personalized services and recommendations
• To improve our website and customer service
• To send promotional materials and special offers (with your consent)
• To comply with legal obligations and protect against fraudulent activities

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmissions
• Secure storage with limited access
• Regular security audits and updates
• Employee training on data protection

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (with your consent)
• Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may affect certain features of our website.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
• When required by law or to respond to legal process
• To protect the rights, property, or safety of Bookiezo Resort, our guests, or others
• In connection with any merger, sale of company assets, or acquisition

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to object to or restrict certain processing activities
• The right to withdraw consent (where processing is based on consent)
• The right to data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• By email: paul.pachino.333@gmail.com
• By phone: +91 91112 15666
• By Address: 36/8, Street 11, Nehru Nagar, Bhilai